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Process automation

We automate operational processes in your company where your team loses the most time: document workflows, reports, orders and retyping data between Excel and your systems. We connect your setup (ERP, WMS, spreadsheets, internal systems) with AI and automation so data flows on its own and your people deal with exceptions, not copy-pasting.

We’re a creative agency that automates processes for companies. We don’t sell yet another system. We design automations around your processes and the tools you already have. We work mainly out of Wrocław and Warsaw and handle implementations for companies across Poland.

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THE BASICS

What AI process automation involves

Process automation means handing repetitive tasks, such as retyping data, checking documents, updating statuses or compiling reports, to a system that does them on its own. AI adds what rigid rules can’t: it reads documents and emails, extracts data from them, checks that it’s correct and decides what to do next.

In practice, you get a process map showing what to automate, integrations across your ERP, WMS, CRM, spreadsheets and internal systems, automatic data validation and document workflows, exception alerts, and reports built without pulling data together by hand.

SCOPE

What’s included

We deliver working automations that take manual work off your team’s plate from day one, not a slide deck about the potential of AI.

01

Process audit

a process map and what to automate first.

02

System integrations

ERP, WMS, CRM, spreadsheets and internal systems in one workflow.

03

Document workflows

invoices, orders and contracts move without manual hand-offs.

04

Data validation

AI checks data from documents, emails and spreadsheets before it reaches your system.

05

Exception alerts

the system catches deviations and flags them to the right person.

06

Reporting

operational and financial reports built automatically.

07

Training and support

handover to your team, documentation and support after rollout.

Process automation

Who it’s for

Your team retypes data between Excel, your ERP and email.

You compile reports by hand from several sources, starting over every week.

Documents and orders get stuck between departments and nobody knows what stage they’re at.

Data errors surface too late, when they’re already costing you.

You want to grow without adding headcount in operations and admin.

PROCESS

How it works: step by step

01

Audit and process map

We map out your processes, your systems and where your team loses time.

02

Automation design

We define the workflows, integrations, rules and the points where AI makes the call.

03

Pilot on a single process

We launch the first automation and test it on real data.

04

Rollout and training

We expand to more processes, hand everything over to your team and document it.

05

Monitoring and optimization

We measure time saved and error counts, then refine and scale.

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COMPARISON

Manual work or automation: which to choose

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Manual work

AI automation

Data flow

copying between Excel and systems

automatic, via integrations

Errors

spotted during checks or by the customer

caught right away, with an alert

Reports

compiled by hand, from scratch every week

built automatically, always up to date

Bottom line

automation for repetitive tasks and data flow, people for exceptions and decisions

(Not sure where to start? We begin with an audit and the one process that will give your team time back the fastest.)

FAQ

Common questions about process automation

What is business process automation?

Business process automation means handing repetitive tasks, such as retyping data, routing documents, updating statuses or reporting, to a system that does them on its own according to set rules. Your people then deal with exceptions and decisions instead of copying data.

Which business processes can be automated?

Repetitive, data-heavy processes pay for themselves fastest: invoice and document workflows, order intake and fulfillment, inventory updates, operational and financial reports, moving data between ERP, WMS, CRM and spreadsheets, and handling routine inquiries.

How is AI automation different from RPA?

RPA (robotic process automation) replays a person’s clicks according to rigid rules and breaks when the layout of a document or screen changes. AI automation understands content: it reads documents and emails, extracts data from them, checks that it’s correct and handles edge cases.

Can you integrate automation with our ERP and Excel?

Yes. We build automations on the tools your company already has: we connect ERP, WMS, CRM, Excel spreadsheets and internal systems through APIs, webhooks and integration platforms such as n8n. You don’t have to replace your systems to get data flowing on its own.

What is n8n?

n8n is an automation and integration platform where you connect apps and systems, including AI models, into workflows. For example, it can tie ERP, spreadsheets, email and CRM into one process that runs on its own when something happens, such as a new document arriving.

How much does process automation cost?

The cost depends on the number of processes, systems and integrations. We price a single-process pilot lower than an implementation that spans several departments. We prepare every quote individually after the process audit.

Do you implement automation for companies in Wrocław or Warsaw?

Yes. 25wat works mainly out of Wrocław and Warsaw, so we can meet in person, walk through your processes with your team and run a workshop. We also handle implementations remotely for clients across Poland.